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Account Management

Manage your account, orders, and preferences.

How do I create an account?

Creating an account is really simple. Just head on over to https://juce.co.za/account/register to register a new account or use one of your existing social media accounts (Facebook, Google, Twitter) to login/sign up.

How do I place an order?

Easy peasy! First, visit our product page at https://juce.co.za/collections/all then select the product you fancy by adding it to your bag. Once you've grabbed all you want, then click on the top right bag icon, click on 'Continue to Checkout' to

How do I access my account if I forgot my password?

No sweat! Simply go to https://juce.co.za/account/login and click on 'Forgot Password'. You'll be prompted to provide your email, after which you'll receive an email (usually within 1-5 minutes) to assist in resetting your password. If you can't spot

What should I do if I no longer have access to the email address I used to sign up?

If you're struggling to access your linked email, no worries! Let's get you sorted out. To change your email address, just click the "Let's Chat" bubble located at the bottom left of any page and have a natter with our friendly support agents.

How can I adjust my newsletter subscription settings?

It's as simple as Juce! Just head over to your dashboard at https://juce.co.za/account#profile (be sure you're logged in!) and click on 'edit' located near your profile. Here, you'll be able to switch things up, tweak your preferences, and adjust

How do I delete my account?

Your security is our priority and to maintain this, we don't allow self-deletion of accounts. But worry not, one of our skilled support agents would be more than happy to assist. Just tap that "Let's Chat" bubble at the bottom left to get started

How do I view my past orders?

Wanna take a trip down memory lane? Simply head on over to https://juce.co.za/account#order (bring your logged-in self!) and there you go, all your past orders at a glance.

How can I request an invoice for my purchase?

Usually, we send order confirmations via email, but if you fancy an invoice, one of our amiable support agents will be more than happy to help. Just get a conversation rolling with our 24/7 support team by clicking the "Let's Chat" bubble at the

How do I repeat my previous orders?

Fancy another round of your past orders? Just swing by https://juce.co.za/account#order (remember to be logged in!), and hit the 're-order' option on whichever past order you wish to repeat.

How do I keep track of my order status?

Aside from the tracking the waybill our courier partners provide, there are a couple of ways to stay in the know. You can drop in at https://juce.co.za/account#order and select the "Track Order" option. Or, for a little interactive experience, engage

How do I add items to and manage my wishlist?

Just look out for the tiny heart at the top-right of each product, give it a click to pump items into your wishlist.

How do I manage my account information?

For any tweaks, turn to https://juce.co.za/account#profile to view and edit your personal deets and preferences. To update or manage your delivery addresses, give https://juce.co.za/account#address a visit.