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Payments, Promotions & Gift Cards

Payment methods, discounts, and gift card usage.

What payment methods do you offer?

We've got you covered with a few options: a. Cards: Visa, Mastercard, American Express b. Instant EFT via Yoco: Absa, FNB, Investec, Nedbank, Standard Bank, TymeBank c. Payflex - pay in 4 easy installments

How do I go about applying a coupon or discount code?

During checkout, you'll notice an input field on the right-hand side of your screen. That's where you drop in your Discount code, voucher or gift card. Keep in mind that some codes might not stack up, it all depends on the specific conditions and

How does Payflex work?

Payflex is your go-to for a fuss-free payment plan at checkout. Hand over your ID number to confirm eligibility. If you qualify, Payflex will debit your card 25% of the purchase price straightaway and the balance over 6 weeks until it's all paid off

Can I split payments?

Absolutely! You can break your payments up into 4 easy installments every 2 weeks with Payflex. Just select Payflex as your checkout option when you're ready to roll.

My card has been declined. What should I do?

First up, double-check that your card is prepared for online purchases and has enough funds. If you're still hitting a wall, try a different card or get in touch with your bank.

Is my credit card information safe on your website?

Absolutely! We're all about ensuring a secure shopping experience. Your payment details are processed securely with SSL Encryption. So, you can count on your details being safe with us.

Do you keep my payment information for future use?

Nope, we’re all about your privacy. We don’t store your credit card information. So each time you shop with us, you'll need to provide your cards details.

Are there any restrictions on international payments for perfumes?

There are no restrictions on international payments for perfumes from our end, but keep an eye out for any additional bank fees or exchange rates from your card provider.

Do you offer any payment options for bulk perfume orders or wholesale?

We absolutely do! If you're interested in joining hands with us for wholesale or bulk orders, drop us a line at [email protected]. Let's make scents together!

My bank sent me a payment notification but the gateway shows my payment as unsuccessful. What happened?

It seems like a minor issue! Occasionally, banks may prematurely send a payment confirmation before the transaction is successfully processed from our side. However, there's no need to worry! If the transaction didn't go through on our end, it won't

How can I purchase or send a gift card to someone?

To make someone's day with a Juce Gift Card, simply cruise over to this page: https://juce.co.za/products/gift-card. It's here that you can pick the value of the gift card, put in the lucky recipient's details, craft a personal message and even

How do I redeem a gift card?

To set your gift card free, just feed in the gift card code from your email during checkout. Look for the input field on the right to enter your gift card code during the checkout phase.

Can I use Store Credit (rewards) to buy a gift card?

You got it! Just remember, our adventure starts from gift cards worth R500 and up.

Where can I see my gift card balance?

You can find your gift card balance on the email your received with your gift card details. Look for the button labelled "View Gift Card", click it, and voila! You'll see how much is left to spend.

Does my gift card expire?

Our gift cards like to keep things fresh and exciting for 2 years from the purchase date.

Can I personalise my gift card?

Heck yeah! You can choose how your card should look, who gets it, add a message and even schedule it for a specific date.

Can I send a gift card to someone on a specific date?

Totally! You can schedule your gift card to arrive on the date you choose. Simply choose the card's design, drop in the recipient's name and email, pen a personal message and set a date. Surprise ready!

Can I return or exchange items I bought using a gift card?

You bet! Products purchased with a gift card are eligible for return or exchange.

Can I use multiple coupon codes or gift cards at the same time?

Some coupon codes will happily stack, typically depending on promotions and conditions. If you're unsure, Give our Live Chat team a shout. They're at your service at the "Let's Chat" bubble at the bottom left of the screen.